Our resilience services help small businesses prepare for risk, protect operations, and pivot with confidence - applying the 3P Resilience Framework™ to build systems that work today and tomorrow.

The 3P Resilience Framework™

Every business can build resilience by learning to Prepare, Protect, and Pivot

Each "P" represents a layer of maturity in how a business understands risk, strengthens systems, and uses resilience to grow.

Whether you're taking your first steps toward resilience or ready for advanced strategic planning, your journey follows the same 3Ps, just deeper with each level.

Prepare

Protect

Pivot

Prepare ✹ Protect ✹ Pivot ✹

First, we PREPARE
(Understand what could go wrong)

We identify your critical operations, biggest risks, and key dependencies. You'll know exactly where your business is vulnerable and what matters most to protect.

This includes: risk assessments, business impact analysis, materiality assessments, supplier dependency mapping, and stakeholder engagement.

The goal: No more guessing. You'll have clarity on what deserves your attention and resources.

Then, we PROTECT
(Build systems that keep you steady through disruptions)

We create practical plans and processes that your team can actually use when something goes wrong. Business continuity plans, crisis communication protocols, backup supplier relationships, and operational safeguards.

This includes: continuity plans, risk registers, supplier scorecards, employee training, cyber resilience basics, and crisis response playbooks.

The goal: When disruptions happen (and they will), your team knows exactly what to do. No more scrambling,

Finally, we PIVOT
(Turn resilience into competitive advantage)

We take the systems you've built and leverage them for growth: cost savings through waste reduction, employee retention through better culture, customer attraction through impact storytelling, and strategic positioning as an industry leader.

This includes: waste reduction programs, efficiency improvements, impact reporting, employee engagement strategies, community partnerships, scenario planning, and leadership positioning.

The goal: Your resilience work doesn't just protect you, it propels you forward. Lower costs, stronger team, loyal customers, and sustainable growth.

Most of My Clients Choose Core

If you're a food manufacturer, restaurant, coffee shop, or consumer goods company with 10-25 employees and $1.5M-$5M in revenue, you're probably ready for the Core Package.

You've gotten past the "daily survival" stage and have some systems in place, but you're still doing too much yourself and can't step away without worry. Core gives you the complete systems that let you actually delegate and grow.

Not sure if Core is right for you? Keep reading to see all three options.

 

STARTER:

The Business Survival Kit

 

Perfect for: Smaller businesses (5-10 employees, $800K-$2M revenue) who need immediate clarity on their biggest risks and quick wins, OR larger businesses who want to test working together before committing to a full package.

You get: Risk assessment to identify your top vulnerabilities, one-page business continuity checklist, crisis communication templates, waste reduction opportunities (typically $500-$2,000 in savings), 3 quick-win actions you can implement immediately, and simple tracking tools.

Timeline: 2-3 weeks
Investment: $2,500-$4,000

Learn More

 

CORE:

The Resilient Business Blueprint

⭐ Most Popular

 

Perfect for: Growing businesses (10-25 employees, $1.5M-$5M revenue) ready to stop firefighting and build real systems. You've proven your concept and have a team, but everything still depends too much on YOU.

You get: Comprehensive risk assessment with heat mapping, complete business continuity plan with step-by-step protocols, crisis communication plan, supplier scorecards, waste reduction roadmap, employee retention strategy, 6-12 month operational roadmap with quarterly milestones, and 3 months of implementation support.

Timeline: 3-4 months
Investment: $9,500-$15,000
Payment plans available

Learn More

 

MASTER:

The Future-Proof Business Plan

 

Perfect for: Established businesses (25-50 employees, $4M+ revenue) with solid operations who are ready for strategic positioning, industry leadership, and advanced impact reporting. Often purchased by businesses who've outgrown Core or have retail/investor requirements for ESG reporting.

You get: Enterprise Risk Management framework, scenario planning, climate risk assessment, carbon footprinting, impact & purpose report, B Corp preparation (if desired), strategic partnership development, leadership positioning support, and 12-month strategic advisory partnership with quarterly planning sessions.

Timeline: 12-month ongoing partnership
Investment: $2,500-$4,000/month ($30,000-$48,000 annually)
Monthly or quarterly payment options

Learn More

Which Package Is Right For Me?

 

Choose STARTER if:

  • You're smaller (under $1.5M revenue) and need to start simple

  • You want to test working together before a bigger commitment

  • Budget is tight but you need immediate help

  • You're not sure if you're ready for full system implementation

  • You need quick wins to justify bigger investments later

Choose CORE if:

  • You've proven your concept and have a team, but everything still depends on you

  • You're ready to build systems that actually let you delegate

  • You want ongoing support during implementation (not just a checklist)

  • You're serious about creating a business that runs without constant oversight

  • You're ready to invest in complete transformation, not just quick fixes

Choose MASTER if:

  • You're larger (25+ employees, $4M+ revenue) and have solid operations already

  • You have retail partners or investors requiring ESG/impact reports

  • You want to be recognized as a leader in your industry

  • You see resilience as a strategic differentiator, not just risk management

  • You're ready for a long-term strategic partnership

resilience even in challenging conditions

Still not sure?

Book a free discovery call

and I'll help you figure out where to start.

🌱 Resilience FAQs

  • Business resilience means your business can keep running smoothly even when something goes wrong (a supplier delay, a staffing issue, a power outage, bad weather, rising costs, or unexpected demand changes).

    My services help you build resilience through:

    • simple continuity plans (Starter)

    • structured risk and operational systems (Core)

    • advanced foresight and impact reporting (Master)

    It’s about protecting your operations and strengthening your people, resources, and community.

  • You start with the Starter Package -The Business Survival Kit.
    It’s designed for owners who feel like they’re running from one crisis to the next.

    I begin with three simple steps:

    • find your top risks,

    • create a basic continuity plan,

    • identify quick waste-reduction wins.

    You get clarity and control without adding more chaos.

  • For food, manufacturing, CPG, and restaurants, the biggest risks usually are:

    • supplier disruptions

    • equipment failure

    • staffing shortages

    • power or internet outages

    • food safety issues

    • cyberattacks

    • rising material or ingredient costs

    I help you identify the ones that matter most using Starter risk scans, Core risk assessments, or Master-level ERM and scenario planning.

  • WeI assess this using tools like:

    • a Business Impact Analysis

    • a Business Continuity Plan

    • a Risk Register

    • and, at the advanced level, Scenario Analysis

    You’ll see exactly which parts of your business are fragile and how to strengthen them.

  • In the Starter Package, you get a simple BCP that protects you from the most common disruptions, without a big investment.

    In the Core and Master Packages, the plan becomes more robust and integrated into your strategy.

    Most clients recover the cost through:

    • reduced downtime,

    • fewer emergencies, and

    • smoother operations.

    Yes, it’s absolutely worth it.

  • I make it simple for them:

    • quick training,

    • clear responsibilities,

    • easy-to-follow instructions,

    • no complicated documents.

    In the Core and Master packages, I also introduce:

    • cross-training,

    • crisis communication plans,

    • engagement strategies to keep morale strong.

    Your team ends up feeling confident, not overwhelmed.

  • Unfortunately, small businesses are prime targets because:

    • they rarely have protection,

    • they store valuable customer data,

    • and cybercriminals automate attacks.

    I help you set up basic cyber hygiene in the Starter level, and move into full cyber readiness and cyber resilience assessments in the Core and Master levels.

    Simple steps = big protection.

  • That’s why we build:

    • a Supplier Dependency Map (Starter/Core)

    • a Supplier Scorecard (Core)

    • a Supplier ESG/Resilience Scorecard (Master)

    You’ll know exactly who you rely on most, and you’ll have backup options ready.

  • Waste reduction is built into every package:

    • Starter: quick waste assessment + fast wins

    • Core: deep dive into materials, time, energy, and money

    • Master: resource efficiency planning + long-term savings

    Almost all clients save money immediately from identifying small inefficiencies.

  • Yes, that’s one of the most common outcomes.

    Your team will have:

    • clear instructions,

    • backup plans,

    • communication steps,

    • and role clarity.

    You’ll finally be able to step away without fear that things will fall apart.

  • The specific ones depend on your industry, but typically:

    • power outages

    • equipment failure

    • staff no-shows

    • ingredient or material shortages

    • delivery delays

    • internet disruption

    • severe weather

    • cyberattacks

    I tailor the plan based on your actual risks using Starter, Core, or Master tools.

  • Resilience and sustainability are actually two sides of the same coin:

    • Resilience protects your operations and people today.

    • Sustainability protects your resources and reputation long-term.

    My services integrate both, especially in the Core and Master levels through:

    • waste reduction,

    • social engagement,

    • impact reporting,

    • climate risk planning, and

    • carbon footprint analysis.

  • Absolutely! Today’s customers reward businesses that:

    • take care of employees,

    • reduce waste,

    • support the community,

    • and communicate impact clearly.

    The Impact & Purpose Report (Master) is especially powerful for sharing your progress.

  • That’s what the Materiality Assessment (Core) and Scenario Analysis (Master) are for.
    I look at what impacts your business and what your stakeholders care about.
    This helps you stop guessing and focus on what truly moves the needle.

  • Yes! In most cases, the savings start in the first 2–4 weeks through:

    • less waste,

    • smoother workflows,

    • fewer emergencies,

    • clearer responsibilities,

    • lower turnover.

    Everything I do is built around practical, cost-saving actions, not big spending.

  • You don’t need a long ESG/sustainability/impact report.
    You can communicate impact through:

    • internal dashboards (Core)

    • quick updates to your team

    • simple customer stories on your website

    • a one-page snapshot

    • or, if you want, a polished Impact & Purpose Report (Master)

    I handle the structure. You only share what feels authentic.

  • Yes. Every tool I create for you is:

    • simple to understand,

    • actionable,

    • and easy to update internally.

    I build systems that don’t fall apart the moment I leave.

  • I start small - especially in the Starter Package - with:

    • simple actions,

    • clear instructions,

    • and small wins that build buy-in.

    By the Core + Master levels, your team is usually excited to participate.

  • Clients typically see:

    • fewer disruptions,

    • lower waste,

    • faster recovery,

    • better team retention,

    • improved supplier relationship quality,

    • and stronger customer trust.

    Resilience pays for itself through stability, savings, and smoother operations.

  • Yes! It’s actually your best competitive advantage.

    Bigger brands are slower to act.
    You can:

    • respond faster to disruptions,

    • communicate your impact more authentically,

    • strengthen your local community presence,

    • and build trust that big brands can’t replicate.

    My Master Package helps you elevate this into leadership and strategic storytelling.

  • Pivot means turning your defensive systems into offensive strategies.

    Once you've Prepared (identified risks) and Protected (built systems), you're no longer just reacting to problems. Now you can:

    • Save money through waste reduction and efficiency gains

    • Attract talent by being the stable, values-driven employer

    • Win customers who care about responsible business practices

    • Command premium prices because you can prove your reliability and positive impact

    • Scale confidently because your systems work with or without you

    Pivot is where resilience becomes your competitive advantage—not just a safety net, but a springboard for growth.

  • Absolutely! Most clients start with Starter or Core and then upgrade as they see results. In fact, I design the packages to build on each other - everything from Starter feeds into Core, and Core work becomes the foundation for Master. If you start with Starter and want to continue, I'll credit that investment toward your next package.

Additional context for small business owners
Building a resilient business means having clear priorities, documented processes, and simple decision frameworks so your business can continue operating during disruptions, without relying on one person to hold everything together.
Many small businesses face hidden risks such as undocumented workflows, reliance on a single supplier or employee, unclear decision authority, basic cybersecurity gaps, and operational waste. Addressing these areas doesn’t require complex systems, but it does require structure.
Practical resilience work focuses on identifying what matters most, reducing avoidable disruption, improving day-to-day efficiency, and creating systems your team can actually follow as the business grows.

How service packages are structured
Service packages are designed to build on the same resilience principles while increasing in depth and foresight. Each package supports clearer decision-making, stronger operations, and long-term value creation, scaled to the needs and maturity of the business.
3P Impact Consulting supports day-to-day business operations by embedding practical tools, clear responsibilities, and simple decision frameworks into existing workflows.